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Featured Support Guides
Frequently referenced documentations and system troubleshooting guides.
Getting started with our REST API
API Authentication & Quickstart Welcome to our REST API documentation! Our API is organized around REST. All requests are authenticated via a bearer token. 1. Obtaining a Token Go to Admin Panel > Settings > API Keys and click Generate Token. Keep this token secure, as it has write access to your helpdesk properties. 2. Send Your First Request bash curl -X GET "https://api.helpdesk.local/v1/tickets" \ -H "Authorization: Bearer YOURAPITOKEN" \ -H "Accept: application/json" 3. Error Responses 401 Unauthorized: The token is invalid or has expired. 403 Forbidden: Access denied for this resource. 404 Not Found: Resource does not exist.
How to update your billing details
Updating Your Billing Information It is easy to update your credit card or billing address at any time from your dashboard. 1. Log into your Customer Account. 2. Navigate to Settings > Billing. 3. Click the Update Payment Method button. 4. Input your new payment card details and hit Save Changes. Your next subscription invoice will automatically bill to the updated card. If you experience any issues, please open a support ticket immediately.
Frequently Asked Questions
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